Strategies in organizations often fall along a spectrum between deliberate and emergent approaches. Understanding where a strategy lies on this continuum can provide insights into how it was formed and how it should be managed. This post explores the … [Read more...] about Understanding Deliberate and Emergent Strategies
Kotter and Schlesinger’s 6 Change Management Strategies
Change is an inevitable part of business, and effectively managing it can make the difference between thriving and merely surviving. These changes can be due to technological advancements, market shifts, or internal restructuring, and require a … [Read more...] about Kotter and Schlesinger’s 6 Change Management Strategies
Qualitative Research Questions Examples from 6 Different Domains
Qualitative research is essential for understanding human behavior, social interactions, and cultural phenomena. Unlike quantitative research, which focuses on numerical data and statistical analysis, qualitative research explores the subjective … [Read more...] about Qualitative Research Questions Examples from 6 Different Domains
The Difference Between Structured, Semi-Structured, and Unstructured Interviews
Introduction to Qualitative Research Interviews Qualitative research interviews are a fundamental tool for collecting detailed information and gaining deep insights into participants' thoughts, behaviors, and experiences. These interviews vary in … [Read more...] about The Difference Between Structured, Semi-Structured, and Unstructured Interviews
Lovelock’s Framework of Service Classification
Christopher Lovelock's Framework of Service Classification offers a clear and structured approach for businesses to analyse and refine their service offerings. In this post, I outline the four distinct categories identified by Lovelock, along … [Read more...] about Lovelock’s Framework of Service Classification
UX Research For Beginners
What is UX Research? UX Research, or User Experience Research, is a systematic process of investigating and understanding the needs, behaviors, preferences, and pain points of users when interacting with a product, service, or system. It … [Read more...] about UX Research For Beginners